Privacy Policy

We know that you care about how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below. 


1. What Personal Information Do We Collect? 


Information You Provide.

We receive and store the information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address, phone number or email address, we capture that information. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. We NEVER share our lists with outside vendors. Please see the “opt-in/opt-out” selection in Section 4 of this policy. 


Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site may be noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from our site. Information from Other Sources. We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily. 


2. How Do We Use Your Information?


Agents.


We employ other companies and individuals to perform functions on our behalf. Examples include sending flowers through our service. They have access to limited personal information about you and/or the recipient needed to perform their functions, but may not use it for other purposes. 
Special Offers.


We may send you special offers from time to time, unless you choose to “opt-out” of receiving such offers. Please see the “opt-in/opt-out” selection at the end of this policy. 
Business Transfers.


Although we never share customer information, as we continue to develop our business in the unlikely event that we are acquired, customer information will be one of the transferred assets. Law Enforcement. 


If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.


3. How Do We Protect the Security of Your Information? 


We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software. We use encryption to protect your information contained in our customer list. We use firewalls to protect against unlawful intrusion. We limit access to your information on a “need to know” basis. It is important for you to protect against unauthorized access to your password and to your computer. No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to comply with PCI and assure that your data is secure. 


4. Your Choice: Opt-in or Opt-out. 


It is your choice whether to receive emails or special offers from us or others. The following section provides you with this choice. To remove your email address from our list please email info@theshyflower.com with “remove” in the subject. To remove your physical address from our postal mailing list please contact the studio by calling 847.707.5497. 


5. Children 


We do not sell products or services to children. If you are under 18, you may use this site only with the involvement of a parent or guardian. 


6. Other Websites 


Various Web sites may be linked to from this site. If you link to another site, your privacy depends on the policy of that site. We strongly urge you to check their privacy policy. Not all sites guarantee that they will not share your personally identifiable information with others. 


7. Contact Us 


If you would like to learn more about our privacy policy, or to access your personally identifiable information contained on our website, you may contact the studio at 847.707.5497. We reserve the right to modify this policy in the future. If we do so, notice will be posted on our home page. 

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